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Branding the DeskDirector Teams App

Niamh Ferns Updated by Niamh Ferns

Teams App Branding

The DeskDirector Teams app provides the ability to brand and personalise the app to match your client portal's look and feel. This is a great way to ensure consistency and professionalism across all tools and platforms.

Think of branding your DeskDirector Teams app like installing a new app on your smartphone. The app icon and general theme are set by the smartphone's system settings - akin to Microsoft Teams in this case. However, once you open the app, it can have its own look and feel, which is controlled by the settings within the app itself. In the context of the DeskDirector Teams app, this is analogous to the embedded portal that can be customised via your DeskDirector Admin Portal.

Branding Settings in Microsoft Teams

Your need access to your clients' Microsoft Teams Admin Center to customise the DeskDirector Teams app. The properties you can modify include:

  • Short name
  • Short description
  • Full description
  • Privacy policy URL
  • Website URL
  • Terms of use URL
  • App icon
  • Outline colour of the icon
  • Accent colour

Here is the link to the DeskDirector app in Microsoft Team Admin Center. Please make sure to sign in as an admin user of the Teams tenant that you want to customise the branding for.

For more details, please refer to the official Microsoft guide: Customise Apps in Microsoft Teams

Branding of the embedded portal

This shares the same branding your DeskDirector Client Portal. For more information, please visit our Custom Branding help article.

How did we do?

Setting up Tags for Teams Discussions (TECH Portal)

DeskDirector Teams App Notifications

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