Table of Contents

Get started with the DeskDirector Power Automate Connector

Niamh Ferns Updated by Niamh Ferns

Getting Started with the DeskDirector Power Automate Connector

Prerequisites

Before you can get started with our Power Automate Connector, you need to meet the following requirements:

  • Have the correct Microsoft Power Automate licensing that allows you to use Premium connectors. If you are unsure, please contact Microsoft Support.
  • Your current DeskDirector plan is one of the following: Dynamic (legacy), Silver, Gold, Platinum

Introduction

The DeskDirector connector helps you easily create automated workflows on the Power Automate platform.

View the current DeskDirector Connector Reference.

There are also hundreds of other connectors on the platform that you can leverage. Some of our favourite connectors to use with DeskDirector include: Microsoft Teams, Office 365 Outlook, Dataverse and Excel Online.

To get started using the DeskDirector Connector, we've prepared a demonstration video for setting up a connection and a basic flow

Power Automate - Creating your first flow

You're ready to start using the DeskDirector connector!

Once the connection is established, you can start using the connector just like any other connector on the platform.

If you are new to Power Automate, we recommend you read the next article on Power Automate administration before you start creating or importing flows.

The best way to learn about the actions, triggers, their inputs and outputs is to dive right in and start creating flows with them.

Check out the template gallery for ready-to-import flows and solutions.

Power Automate Support

Most customers manage their support tickets through our Support Portal: https://support.deskdirector.com

Alternatively, feel free to email us at support@deskdirector.com.

Please note that Power Automate support is only available for Platinum-tier clients and above.

How did we do?

Embedding Help Page Media

Contact