DeskDirector Features Overview

Logging in to DeskDirector

User Profiles & Profile Pictures

Managing Tickets with DeskDirector

Office Hours

How Searching Works

Embedding Help Page Media

Get started with the DeskDirector Power Automate Connector

Login & Authentication

Dashboard

Accounts

Contacts

Contact Groups

Approvals

Tags

Custom Domains

Task Lists

File Storage

The Learning Center

Portal Deep Linking

Auditing & Analytics

Power Automate Administration

DeskDirector Power Platform Connector Reference

Power Automate Connector - Setting up your first flow

Introducing the DeskDirector for Microsoft Team App

Installing the Microsoft Teams App (Client Mode)

Installing the Microsoft Teams App (TECH Mode)

Setting up Tags for Teams Discussions (TECH Portal)

Branding the DeskDirector Teams App

DeskDirector Teams App Notifications

Contact Groups Integration with Microsoft Teams

Setting up Content Security Policy (CSP)

Advanced topic: Setting up Tech & Client Mode in the same tenancy

Integrating Microsoft Teams with DeskDirector Tech Portal

Smart Alerts for TECH Users

BiggerBrains

OneNote Notebooks

Content-Security-Policy

Cross-Origin Resource Sharing (CORS)

Troubleshooting via Web Developer Tools

Desktop Portal - Common Issues

Contact & Service Agent Impersonation

Approvals - Common Issues

Microsoft Teams App - Common Issues

Email & Email Delivery - Common Issues

Login & Authentication - Common Issues

DeskDirector Desktop App - Installation Issues

Permissions & Access - Common Issues

Contact DeskDirector Support

Troubleshooting DeskDirector Connection Issues