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What is the DeskDirector Admin Portal?

What is the DeskDirector Tech Portal

What is the DeskDirector Client Portal?

Desktop Portal

Managing your DeskDirector Subscription

Pricing & Subscription Plans

Permissions & Feature Configuration

Automatic Contact Creation

The Developer Corner

Release Notes

Custom Branding

Menus

Menu Items

Tabs

Macros

DeskDirector Forms Overview

DeskDirector Forms - Question Types in Detail

Dynamic Form Content

Service Types

Service Groups

Enable or Disable the 'Something Else' Option

Email Connectors

Notifications

Email Notifications

Actionable Messages for Emails

Real-Time Chats

Email Template Engine

Surveys

Broadcasts

Setting up AI Service Providers

Microsoft Foundry for DeskDirector

Knowledge Bases for AI Assistants

Custom Tools for AI Assistants

DeskDirector with Generative AI

AI Assistants in DeskDirector

Ticket Summary for TECH Portal

DeskDirector API

Webhooks

Events & Workflows

Dynamic Ticket Contents

Action: Create an email from template

Featured Solution: Teams Ticket Discussion

Power Automate Template Gallery

Featured Solution: Ticket Briefing

Auto-login Link Security

Cascading Override

Chat Session

Chat Session Manager

HMAC Signature

Mastering Markdown

Presence

Template language for DeskDirector Email Template

Ticket Life Cycle